FAQs

WHAT IS THE TOTAL DELIVERY TIME FOR MY ORDER?

We make every effort to ship items within 2-4 business days after your order is placed if the item is not made-to-order. Made-to-order items will be given their own total delivery time that will be specified to you through email.

RETURN POLICY

All items are final sale.

SHIPPING ISSUES?

Please use our contact button on our website and state your order # in the subject line of the email. We will do our best to sort out any issues if the item has not shipped already.

CUSTOM MADE ORDERS

Please contact us if you are interested in a custom made piece. We will be in direct contact with you to great your visions into a gorgeous accessory your pet will love just as much as you do!

STORE CURRENCY

We are located in Canada and therefore our store currency is automatically using CAD dollar.